Please enter the details of your request. A member of our support staff will respond as soon as possible.
Please enter your original ID. Storm8 ID (check Help/FAQ) or Support ID (check Settings).
Select the base version of your game (ex. Castle Story: Winter = Castle Story)
Please enter the Storm8 ID from your NEW device. You'll need to open a new game and create one. Support is unable to create an ID on your behalf.
Please let us know approximately how many Gems/Gold you had on your original account the last time you logged in.
(Ex. iPhone 6s Plus, Samsung Galaxy S5)
4 - 30 alphanumeric characters and no spaces or symbols
(if known and comments are posted on another player's wall)
(if known)