Google Play Services Error Message

If you are having an issue with Google Play Services, please try the troubleshooting steps below to attempt to resolve this issue. Please back up your data before attempting these steps.


1. Clear your Google Play Services Cache:

• Run Application Manager
• Tap Settings
• Tap General
• Tap Google Play Service
• Tap Storage
• Tap Clear Cache

2. Try Uninstalling the Google Play Services:

• Run Application Manager
• Tap Settings
• Tap General
• Tap Google Play Services
• Tap More
• Tap Uninstall Update
• Tap Uninstall
• Tap OK
• Tap Manage Device Administrator
• Tap Android Device Manager
• Tap Deactivate
• Tap More
• Tap Uninstall Updates
• Tap Uninstall
• Tap OK

3. Please try reinstalling the Google Play Services.

• Google Play Services in the Google Play Store
• Settings > Google > Security > Allow Remote Lock and Erase to switch them on/off.

If this doesn't resolve your issue, you may need to reach out to your device manufacturer or Google Play for assistance with this error message.